Organisational performance is when all the functions of an organisation work together to achieve great results with results being measured in terms of the value we deliver to customers. All these functions are inter-related and a change to one will impact one or more of the others. Similarly, one poor performing part will potentially negatively impact the others and lead to less than successful results.

So, how does the Flow@Work™ survey fit within measuring the performance of an organisation?

The Flow@Work™ Survey

What makes this survey different than others?

The Flow@Work™ survey has been statistically validated through an ongoing research project with the University of South Africa

Research shows that a committed and engaged workforce has a direct impact on an organisation’s bottom line. But the latest findings indicate that on average less than 30% of all employees globally are engaged. This means that for every R1 million spent on remuneration, roughly R700,000 is unproductively employed or wasted. Figures like these seem to explain why management nowadays like to refer to their employees as a ‘strategic resource’ or ‘competitive advantage’.

However, to capitalise on your employees as a strategic resource, you have to know what drives and motivates them – in essence, where to start and where to focus if you want to enable them to perform at optimum levels.

Measure To Get It Done

A good starting point will be to assess your organisation’s performance and engagement levels. Most managers are good at measuring their bottom-lines and financial results but have no idea how to determine or measure what drives those results.

Our survey will provide you with an in-depth perspective of the performance-health of your organisation. The survey not only measures the results (i.e. whether you have a performance or engagement problem at your organisation or not), but it also measures the factors which drive those results so you know where to focus and what needs fixing. Our Survey will provide you with both the context and tools to initiate targeted interventions that will have a sustainable impact on performance levels and overall productivity in your organisation.

The Flow@Work™ Survey will help you to:

  1. Focus your Approach – the survey will provide you with insight into the activities and drivers that impact employee engagement and performance at your organisation. It will help you to diagnose areas of risk and to isolate performance problems, as well as providing you with a better understanding of what drives talent retention and employee loyalty.
  2. Set a Benchmark – the survey will enable you to monitor, and track over time, the impact and progress of any changes or interventions that you have instituted. This will make targeted interventions much more effective.
  3. Quantify the Benefits – by correlating the Flow@Work™ Survey results with other types of business metrics (e.g. customer satisfaction, absenteeism, defects or injury statistics), you will be able to quantify the competitive and financial gains – and ultimately the return on investment – incurred by the engagement interventions undertaken at your organisation.

Are you interested in taking our survey to improve your organisation performance? Contact us – we’d love to work with you!